Frequently Asked Questions
Have a question or comment? Don't be shy: Reach out and say hi. You can call us on 01723 321 111 or email us at info@plastercoving.co.uk
Support hours: Monday-Friday, 9am-5pm
We have also developed a series of how to guides in partnership with the Bald Builders from FIX fm. Click on the link below for more detailed guidance.
Q. I want to order coving for my room, how do I work out how much I need?
Q. I want to order coving for my room, how do I work out how much I need?
To calculate how much coving you need to order, simply follow these steps:
- Measure the perimeter of your room in metres as accurately as possible.
- Add 10% to that measurement to allow for wastage when cutting around corners.
- Round the total up to the next whole metre – this is the amount you should order.
For example, if your room’s perimeter is 23.2 metres, adding 10% (2.32 metres) brings the total to 25.52 metres. Rounded up, you would need to order 26 metres of coving.
If you're unsure or would like assistance working this out, feel free to call us on 01723 321 111 – we're happy to help.
Q. Can I obtain a sample of the coving before I place my order?
Q. Can I obtain a sample of the coving before I place my order?
Yes, we can send out a sample of coving to you before placing your order. Simply choose the sample option at the bottom of the description of the coving you are interested in. There is a cost of £2.50 for each coving sample sent for GRG strengthened coving and £5 for larger samples or Brittish made items.
Q. How can I pay for my order?
Q. How can I pay for my order?
We accept payment by card via the website or over the phone. We accept payment by bank transfer - just call the office for the details. If you have an account at Travis Perkins, we can supply through your trade account - call us for more details.
Q. How will my Plaster Coving be delivered?
Q. How will my Plaster Coving be delivered?
Our Plaster Coving is delivered in our own vehicles by one of our own specially trained delivery drivers. Plaster Coving needs to be handled extremely carefully given that it is made in either 2.4 metre or 3 metre lengths; our delivery personnel know how to handle Plaster Coving and can give you some guidance upon arrival.
Deliveries of handmade Plaster Coving leave our manufacturing base in North Yorkshire several times every week. If your item is in stock, you will receive a call to arrange delivery. Delivery is subject to where you are and whether the item is in stock or made to order. If you have an urgent requirement please give us a call on 01723 321 111.
Q. How will my Plaster Ceiling Rose Be Delivered?
Q. How will my Plaster Ceiling Rose Be Delivered?
Most Plaster Ceiling Roses, Corbels, Plaques and samples are despatched via trackable Courier delivery. Standard delivery time is 2/3 working days. We pack our plaster ceiling roses individually to ensure that the plaster ceiling rose arrives in perfect condition. Some larger Roses are not suitable for courier delivery and these will be delivered using our own specialist delivery drivers, this is indicated in the product description.
Q. How do I store my decorative plaster once I have received it?
Q. How do I store my decorative plaster once I have received it?
All decorative plaster products, whether it is coving or ceiling roses, should be stored flat. If storing your decorative plaster upright, make sure it is well supported in order to prevent sagging or bowing. Decorative plaster products may still have some residual moisture in them, so we strongly recommend that you do not store them on carpets, furniture or timber flooring. After placing an order you will be sent care sheets by email. You should read these very carefully as they contain important information on storing and handling your decorative plaster mouldings.
Q. What should I use to cut my coving?
Q. What should I use to cut my coving?
Coving should be cut with a standard, sharp, medium toothed, cross-cut saw in order to achieve the best results.
If using a mitre box, it should have a backplate that is high enough to accommodate the size of the coving you have. Any mitre boxes or chop saws that are designed for making picture frames will not be suitable.
Q. How can I remove paint from the original decorative plaster?
Q. How can I remove paint from the original decorative plaster?
Removal of paint can be carried out using water, steam, chemical removers or wallpaper stripper. These should always be tested on a small unobtrusive piece of plaster first. Scrapers can be used to gently remove the layers of paint, and toothbrushes are good for getting into the finer detail. Never use sanders or wire brushes; these will damage your decorative plasterwork.
If you own a listed Period Property you should consult with your local authority’s conservation officer before removing the original paint layers, as these may hold a unique historical record of the original paint.
Q. All your coving is white, can I paint it?
Q. All your coving is white, can I paint it?
Yes you can but it is important to follow some guidelines to get a great finish. Firstly ensure that the coving has dried completely. There may still be residual moisture in it from manufacture. 3-4 days should be sufficient for it to dry.
Start by applying a 50% water 50% emulsion mix to the coving first and allow this to dry. Once this base coat has dried apply your chosen colour. As coving has a smooth surface small brushstrokes with a polyester brush will give you the best finish.
Q. Where can I get more information?
Q. Where can I get more information?
At Plaster Coving Ltd we are passionate about plaster. Read our blog, watch our How To guides of follow us on social media. Alternatively, call as on 01723 321 111 to discuss your requirements. If you are in North Yorkshire - why not pop in and visit us at our Filey warehouse - call ahead and we will put the kettle on.